Delivery Information
Order Processing Times
Orders are typically processed within 1-2 business days, excluding weekends and holidays. Please note that orders placed after 5 PM will be processed the next business day.
Domestic and International Shipping Options
Domestic Shipping:
- We offer shipping across the UK.
- All UK orders are dispatched using Royal Mail.
International Shipping:
- Countries We Ship To: USA, Canada, Australia, and many more. Please check our full list of eligible countries at checkout.
- Countries with Shipping Restrictions: Unfortunately, we do not ship to countries with specific import restrictions.
- Estimated Delivery Times: Typically 7-14 business days, depending on the destination.
Shipping Costs
- Free shipping on orders over £40.
- Import duties and taxes may apply and are the responsibility of the customer.
Returns, Changes, and Cancellations
- Returns: Accepted within 14 days of delivery.
- Changes and Cancellations: Allowed within 3 hours of order placement.
- Lost or Damaged Orders: Contact us at contact@thepsychologystore.co.uk for assistance.
Potential Service Interruptions
While we strive for timely delivery, factors outside our control (e.g., weather conditions, customs delays) may impact delivery times. We appreciate your understanding and patience.
Order Tracking Details
After placing an order, you will receive a shipment confirmation email with tracking information if you opted for the tracked delivery option. For any lost packages, please contact us at contact@thepsychologystore.co.uk.